Cookies are small text files that websites save on your device (computer, tablet, mobile) when you visit them. They help recognise you on future visits, remember your preferences, improve your browsing experience and — in some cases — collect statistics about site usage.
This policy describes which cookies flowlaspalmas.com uses, for what purpose, and how you can manage or disable them.
Installing cookies on your device is governed by Article 22.2 of the Spanish Law 34/2002 on Information Society Services (LSSI-CE), as interpreted by the "Guide on the use of cookies" published by the Spanish Data Protection Agency (AEPD) in its current version.
Except for strictly necessary cookies to operate the site, we require your prior and informed consent before installing any cookie on your device. You can accept, reject or individually configure cookies from the banner shown on your first visit, and modify your preferences at any time.
Enable basic website functionality: page navigation, access to secure areas, remembering the selected language (ES/EN) and similar. No consent required — they are essential for the site to work.
Remember options you've configured (such as language, or whether you've accepted the cookie banner) to offer a more personalised experience. Require your consent.
Let us know how many people visit the site, which pages are most viewed and how long each visit lasts, to improve the experience. Information is collected in aggregated and anonymous form. Requires your consent.
Currently using: Google Analytics 4.
When embedding external services (Google Maps, Qaproveche reservation widget, Brevo newsletter form), those providers may install their own cookies. Their use is governed by each provider's own policies.
Below is a list of cookies the site may install. This list is updated periodically as our technology stack evolves.
| Cookie | Owner | Purpose | Duration | Type |
|---|---|---|---|---|
| flow_cookies_v1 | Flow Las Palmas | Remember your cookie preferences so the banner doesn't reappear | 12 months | Essential / Preferences |
| lang | Flow Las Palmas | Remember the selected language (ES/EN) | 12 months | Preferences |
| _ga, _ga_* | Google Analytics | Distinguish unique users and measure site usage | 24 months | Analytics |
| NID, SID (maps) | Google Maps | Embedded map functionality (zoom, directions) | 6 months | Third-party |
| qaproveche_* | Qaproveche | Reservation and event widget functionality | Session / 30 days | Third-party |
You can manage your cookie preferences at any time:
On your first visit a banner appears allowing you to accept all, reject non-essential ones, or configure them by category. You can reopen this panel by clicking "Cookie settings" in the footer.
All browsers allow you to view, delete and block cookies. Each browser has its own settings:
Note that if you disable essential cookies, some site functionality may not work correctly.
Some providers (Google, for example) may store data on servers outside the European Economic Area. In such cases, transfers are made with adequate safeguards under Chapter V of the GDPR.
We may update this policy to adapt to legislative changes or changes in our practices. We recommend reviewing it periodically. If changes are substantial, we'll communicate them prominently on the site and, where applicable, request your consent again.
If you have any questions about this cookie policy, you can contact us:
This policy has been drafted in accordance with the AEPD Cookie Guide. It must be complemented with the technical implementation of a cookie banner in production (already in place) before the official launch.